What is happening to my computer?I can’t close a tab with a domain named Cops-help.com. My browser has been blocked by Cops-help.com. I can’t do anything on my browser. What’s going on? And I also get an attention:
Your browser has been blocked up for safety reasons listed below. All activities of this computer have been recorded. All your files are encrypted.
Unfortunately, you have been hacked by a browser blocker named Cops-help.com.
Cops-help.com pretends to be your local law enforcement agency such as FBI
and Department of Justice, claiming that your computer has been blocked due to it being involved with the distributed of pornographic material, spam and copyrighted content. It requires you to pay a ransom of 300$ if you want to unblock your browser and get access to your files and computer again. It also threatens you that if you don’t pay within 7 days, all your PC data will be detained and all your files are encrypted.
To make the alerts more authentic, Cops-help.com accesses your installed webcam to show what’s happening in the room. Besides, the browser blocker Cops-help.com can be localized depending on the victims’ location with a message written in the appropriate language.
Should I trust Cops-help.com?Absolutely not! Cops-help.com is totally a scam designed to collect money. You are suggested ignore what it states including the attention, the alerts and the threatening and remove it as soon as you can before any further damage
Efficient Removal Solution Details
Solution 1: Remove Cops-help.com Manually
Situation 1: able to enter into safe mode with networking
Step1:Reboot your computer and log into Safe Mode with Networking.
Step2: Launch msconfig. and disable startup items rundll32
Click "start" —> put msconfig. in "search box" —> press Enter —> disable rundll32
Step3: Reboot your system one more time.
Step4: Run regedit. Search for Winlogon.
Click "start" —> put regedit in "search box" —> press Enter —> press and hold Ctrl+F to search for Winlogon
Step5: There will be a key labeled Shell in the right pane. It should reference Explorer.exe or be blank. If not, right click it and replace it with explorer.exe.
Step6: Click Start menu -> click Run -> type: msconfig in the search bar -> open System Configuration Utility -> Disable all possible startup items including Cops-help.com virus.
a) Click on the “Start” menu and then click on the “Search programs and files” box, Search for and delete these files generated by Cops-help.com virus:
Solution 2: Remove Cops-help.com automatically (with SpyHunter)
Step A. Download removal tool SpyHunter
1) Click here or the icon below to download SpyHunter automatically.
2) Follow the instructions to install SpyHunter
Step B. Run SpyHunter to block Cops-help.com
Run SpyHunter and click "Malware Scan" button to scan your computer, after detect this unwanted program, clean up relevant files and entries completely.
Step C. Restart your computer to take effect.