He just don't know how to remove Radio Canyon. Do you?
"Hi, my PC seems to be infected by some malware called "Radio Canyon". It is going extremely slow, and ads are being inserted into my webpages in firefox and opera, as well as a "Radio Canyon" toolbar in firefox.
How should I proceed?"
Questions about your PC you are facing with:
Is your computer getting slower and slower?
Do you notice that tons of unknown process or process related to Radio Canyon running in the background?
Does your computer is tearing down by various ads from Radio Canyon?
Are banners and coupons from Radio Canyon unstopable?
Are there addtional PUP like browser hijacker, adware, spyware and trojan installed on your PC?
Are there random texts underlined and generating advertising links?