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Monday, July 8, 2013

Help to Remove Browser Defender/ Uninstall Step to Follow up

What Browser Defender Is?


Installed antivirus program asks you to reboot to remove a security threat which turns out to be browser defender when you reboot to look into the resolved security risks log? Plus, browser defender was detected as a generic WS.Security.3 risk! Feeling odd because you thought Browser Defender was one of the products acquired from some famous computer company? Isn’t browser defender defending PC users?

1) If you are not ready to believe it, please ask yourself a few questions seriously:


  • Do you have popups? If so, are they advertising a particular product?
  • Has your browser been hijacked? 
  • Does your installed antivirus detect an infected file? 
  • Is your system sluggish? Is there a particular process using a lot of the CPU? Does your firewall give alerts about a process trying to access the internet?

2) Please then recall troubleshoots you have made in an attempt to uninstall browser defender when you find it useless and to be the suspected trouble resource:
  • Uninstall browser defender from Control Panel but it persists;
  • Attempts to get rid of browser defender but to zero progress;
  • Clean add-on/ plug-in will help nothing and browser defender/ browser defender toolbar keeps working.
  • Delete the folder in the ProgramData Folder, it says that it can't as browser defender is open in another program.
Please pay your attention to the following quotation from one of its victims:
‘I wiped the entire computer with the CD to try to fix it but it does the same things. It was still running to I left it alone. I tried doing system restore and it's not accessable. I tried uninstalling avg tune up and avast nothing happened.’

See? All the evidence and quotations are pointing to one fact that browser defender is an unwanted malware. What’s more, we learn that browser defender is a hard core which is no merely a browser malware. It has infiltrated into kernel/ critical part of the system.

What do you think makes it capable of installing its affiliates (toolbar) without asking for your permission, making itself start working without disturbing you to launch it, slowing down overall computer performance significantly and triggering survey popups/ coupon popups without your consent, refusing deletion by installed security tools?

Browser defender’s registry entries have built their nests among systematic ones, auto start up sector and running processes in the background. Some will become affiliate of browser defender while some would be deleted randomly. All these are making deletion tough.

Then how could you be able to exterminate browser defender? Please follow the steps here to manually uninstall it. May you success!



Solution 1: Remove Browser Defender Manually


1. Disable any suspicious startup items.

For Windows XP:
Click Start menu -> click Run -> type: msconfig in the search bar -> open System Configuration Utility -> Disable all possible startup items including those of browser defender.

2. Show hidden files 

a) open Control Panel from Start menu and search for Folder Options;
b) under View tab to tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK;
c) click on the “Start” menu and then click on the “Search programs and files” box, Search for and delete these files created by browser defender:
  • %WINDOWS%systemBCBSMP35.BPL
  • %WINDOWS%system32sstray.exe
  • %Documents and Settings%All UsersApplication DataMicrosoftNetworkDownloaderqmgr1.dat
  • %Documents and Settings%All UsersApplication Datamazuki.dll
  • %Documents and Settings%All UsersApplication DataMicrosoftNetworkDownloaderqmgr0.dat l

3. Delete all registry values related to browser defender in your local hard disk C.
  • HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun "[random].exe"
  • HKEY_CLASSES_ROOTCLSID[random numbers]
  • HKEY_CURRENT_USERSoftwareAppDataLowSoftwareForcedfamily
  • HKEY_CURRENT_USERSoftwareForcedfamily
  • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallForcedfamily
  • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects[random numbers]

    4. Remove add-ons:

    Internet Explorer:
    1) Go to Tools -> ‘Manage Add-ons’;
    2) Choose ‘Search Providers’ -> choose ‘Bing’ search engine or ‘Google’ search engine and make it default;
    3) Select ‘Search Results’ and click ‘Remove’ to remove it;
    4) Go to ‘Tools’ -> ‘Internet Options’; select ‘General tab’ and click website, e.g. Google.com. Click OK to save changes.

    Google Chrome
    1) Click on ‘Customize and control’ Google Chrome icon, select ‘Settings’;
    2) Choose ‘Basic Options’;
    3) Change Google Chrome’s homepage to google.com or any other and click the ‘Manage Search Engines…’ button;
    4) Select ‘Google’ from the list and make it your default search engine;
    5) Select ‘Search Result’ from the list to remove it by clicking the ‘X’ mark.    

    Mozilla Firefox
    1) Click on the magnifier’s icon and select ‘Manage Search Engine…’;
    2) Choose ‘Search Results’ from the list and click ‘Remove’ and OK to save changes;
    3) Go to ‘Tools’ -> “Options”. Reset the startup homepage or change it to google.com under ‘General tab;  

    5. Disable proxy
    1. Click on Tools on the menu bar
    2. select Internet options
    3. go to Connections tab
    4. select LAN settings at the bottom of the dialog
    5. under the Proxy sever, untick 'use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections).'
    6. Click OK 

    Solution 2: Remove Browser Defender automatically (with SpyHunter)

    Step A. Download removal tool SpyHunter
    1) Click here or the icon below to download SpyHunter automatically.

      spyhunter4

    2) Follow the instructions to install SpyHunter
      spyhunter run

    spyhunter setup

    spyhunter setup

    Step B. Run SpyHunter to block Browser Defender

    Run SpyHunter and click "Malware Scan" button to scan your computer, after detect this unwanted program, clean up relevant files and entries completely.

     spyhunter3 scan

    (You may also be supposed to optimize your computer with RegCure Pro which can deeply figure out and fix various windows registry errors so as to avoid potential risk, as well as to ensure your computer security.)

    Step C. Download PC optimizer RegCure Pro

    1) Click here or the icon to download RegCure Pro

    regurepro-trydownload

    2) Follow the instructions to install RegCure Pro

     regcurepro_ie_dialog

     regcure setup

    Step D. Run RegCure Pro to optimize your PC

    regcure scan

    In conclusion :

    Since Browser Defender coming secretly, may open doors for other computer threats, you are advised to manually get rid of Browser Defender timely to avoid unwanted issues. If the manual solution is kinda complicated for you, you could download automatic removal tool SpyHunter to stop Browser Defender effectively!

    8 comments:

    Matt said...

    yea, it seems that i can't go over the error issue, any ideas?

    Elena Clinton said...

    some of the service processes may have been disabled by browser defender, which has been found to be mainly disabled by browserdefender.exe and it cannot be removed easily. Also, I need to know the error message content so that i can help you properly.

    amelt said...

    I've done everything up through 2(b) but when I search for the listed files in 2(c) nothing shows. I'm running Windows 7, does that make much of a difference?

    Anonymous said...

    Just a heads up... I had no problems deleting out of registry. However I had a lot of trouble getting rid of files. What I finally had to do was to start windows in safe mode. Then I was able to delete without getting error message that these files are currently in use".

    -Jorel

    Elena Clinton said...

    Yep. either of you have lived up with the virus for quite a while or have different system config. The above listed steps are made based on the virus sample tested on Windows 7 64bit. Installed programs and anti-virus programs would also make the situation different. I would suggest you start a live chat window on our homepage: www.teesupport.com, Tee Support team will figure out a personalized solution to you

    VMturbo said...

    This all started with the theft of my Motorola L6 mobile phone. A Motorola V3x "Unlocked" phone was bought but it was not de-branded and it was unstable and "froze-up" quite regularly. De-branding software was bought and downloaded but Adaware would not permit it to run as it had three Trojans just for a start! There were also SHX files that I did not have an unzipper for. The Trojans were quarantined or so it seemed but during the download of 77 unzipper all kinds of unwanted junk was added. I've uninstalled most of it but two non-removable items remain. Whoever puts this malware out deserves to be in the slammer.

    Joy Singh said...

    hey, great guide thanks a lot for putting this together.
    I'm running windows 8 and get stuck on 2b, not sure where to find these files, if you could help me out i'd madly appreciate that. My e-mail is J.SS2@live.com.

    Thanks good guy!

    Elena Clinton said...

    yep, the two non-removable items are the critical parts of the virus. If you don't remove them, you will see browser defender back soon.

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