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Sunday, May 10, 2015

Remove Mstechsupport.info Effectively and Safely (Removal Guide Step by Step)

What is Mstechsupport.info?

Mstechsupport.info can pop up whenever you open a new tab or launch your browser if your computer is infected. Mstechsupport.info can be considered as an adware which often pop up and warn that you are having technical difficulties and you may have spyware/adware. And then it recommends you to call the given phone number 1-844-384-0910 to get the technical assistance. You cannot trust it because this false web page is created by cyber criminals to collect illegal money by scaring victims with fake security alerts so that the victims will call their phone numbers.

The screenshot of Mstechsupport.info:

Like other adware, Mstechsupport.info is usually bundled with free download from Internet. If you don’t pay attention to the installation process and ignore the additional items, some potentially unwanted programs or adware like Mstechsupport.info may get into your PC. Besides, when you unconsciously click some suspicious links and pop-ups or visit some unsafe websites, your PC is also probably infected with the adware.

Once installed, it will change your browser setting and pop up the fake message aiming to trick you into asking help by calling Toll free number 1-844-384-0910. You should never trust the alert and do not call the given number; Otherwise, you have to pay certain amount before they solve your problems. The adware may have altered certain settings and causes browser redirects which open your browser to MStechsupport.info. Or you maybe redirected to malicious websites which contain malware or viruses. And you may installed other malware or viruses to your computer without any consent. Moreover, it may collect and steal your important information stored on your PC. Therefore, Mstechsupport.info should be removed from your computer as soon as possible.

How to remove MStechsupport.info from Your PC?

Manual removal guide:

Step 1: End all the processes related to Mstechsupport.info from the task manger.

Press Windows+R together to launch up Run window>input taskmgr>click OK
search for the related processes or suspicious ones> right click and choose End Process

Step 2: Remove Mstechsupport.info related programs from control panel.

Click Start button> Control Panel > Uninstall a program > find its associated program and right click on it > click Uninstall.

Step 3: remove Mstechsupport.info from browsers.

Remove it from IE
  • click on Tools and Internet Options
  • click Advanced and Reset...
  • In Reset Internet Explorer settings , select  Delete personal settings check box, click Reset button
  • restart your IE to check
Remove it from Mozilla Firefox

  • Run Firefox
  • Click Help and then Troubleshooting Information
  • Click Reset Firefox button to reset your Firefox settings

Remove it from Google Chrome
  • click Tools and Extensions
  • remove all the unwanted or unfamiliar Extensions via clicking the Trash Can Icon
  • go to Settings, Show Advanced Settings
  • restore browser settings back to the original defaults and conform it.

Step 4: Remove Mstechsupport.info from Your Browser (take IE as example)

For Internet Explorer

A:  Launch up Internet Explorer>Tools> Manager Add-on.

B: Tools and Extensions> search for Mstechsupport.info> click Disable

C: Clear the browser history and restart IE to take effect.

Useful video for reference:
    Automatic removal guide:

    Step A. Download removal tool SpyHunter.

    1) Click here or the icon below to download SpyHunter automatically.

    2) Follow the instructions to install SpyHunter

    Step B. Run SpyHunter to block it

    Run SpyHunter and click "Malware Scan" button to scan your computer, after detect this unwanted program, clean up relevant files and entries completely.

    Step C. Restart your computer to take effect.

    Optional method: use RegCure Pro to optimize your PC.
    What can RegCure Pro do for you?
    • Fix system errors.
    • Remove malware.
    • Improve startup.
    • Defrag memory.
    • Clean up your PC
    1. Download RegCure Pro by clicking on the button below.

    2. Double-click on the RegCure Pro program to open it, and then  follow the instructions to install it.

    3. After installation, RegCure Pro will begin to automatically scan your computer.

    After using these methods, your computer should be free of Mstechsupport.info. If you do not have much experience to remove it manually, it is suggested that you should download the most popular antivirus program SpyHunter to help you quickly and automatically remove all possible infections from your computer.